Who We Are

LogenBrainiac is a financial workflow optimization service based in Sliven, Bulgaria. We help businesses streamline their financial processes and make better decisions with their data.

Our registered address is ulitsa "Roza" 1, 8800 Sliven, Bulgaria. You can reach us at +35956860102 or help@logenbrainiac.com.

When we say "we," "us," or "our" in this policy, we're talking about LogenBrainiac. "You" and "your" refers to anyone who uses our services or visits our website.

What Information We Collect

We only collect information that helps us provide better service. Nothing more, nothing less.

Information You Give Us Directly

When you contact us or use our services, you might share:

• Your name and business details
• Contact information—email, phone number, mailing address
• Financial data relevant to the services you've requested
• Communication preferences and feedback
• Any other information you choose to share with us

Information We Collect Automatically

Like most websites, ours gathers some technical information when you visit:

• IP address and general location data
• Browser type and device information
• Pages you visit and how long you stay
• Referring websites and search terms used
• Technical performance data to fix issues

How We Use Your Information

Your information serves specific purposes. Here's what we actually do with it:

We don't sell your information. We don't use it for advertising. We don't share it with third parties unless it's necessary to provide our services or required by law.

Legal Basis for Processing

Under Bulgarian and EU law (specifically GDPR), we need a legal reason to process your personal data. Here's where we stand:

Contract Performance

When you hire us for financial services, we process your data to fulfill our agreement with you. Can't really help optimize your workflows without access to relevant information.

Legitimate Interest

We have legitimate business reasons to process some data—like analyzing how our website performs or protecting against security threats. We balance these interests against your privacy rights.

Legal Obligation

Bulgarian financial regulations require us to maintain certain records and report specific information. We process data when the law requires it.

Consent

In some cases, we'll ask for your explicit permission before processing certain types of data. You can withdraw consent anytime, though this might limit what services we can provide.

Your Rights Under Bulgarian and EU Law

The law gives you significant control over your personal data. These aren't just theoretical—we actually honor these requests.

How We Protect Your Information

Security isn't just technical—it's also about process and people. Here's our approach:

Technical Safeguards

• Encryption for data in transit and at rest
• Regular security audits and vulnerability assessments
• Secure servers with restricted physical access
• Multi-factor authentication for system access
• Automated backup systems with encryption

Organizational Measures

• Limited access to personal data on a need-to-know basis
• Background checks for employees handling sensitive information
• Regular security training for our team
• Confidentiality agreements with all staff and contractors
• Incident response procedures in case something goes wrong

No system is 100% secure—anyone claiming otherwise is lying. But we take reasonable precautions and stay current with security best practices.

Data Retention

We don't keep information longer than necessary. Here's our general approach:

Active Client Data

We retain data for the duration of our business relationship plus the period needed to complete any ongoing obligations. Usually this means while you're a client plus a reasonable transition period.

Financial Records

Bulgarian law requires we maintain certain financial records for specific periods—typically between 5 and 10 years depending on the record type. We follow these legal requirements exactly.

Communication Records

General correspondence is kept for 3 years unless it relates to contracts or legal matters, which we retain longer per legal requirements.

Website Data

Technical logs and website analytics are typically retained for 12 months, then aggregated or deleted.

When data reaches the end of its retention period, we securely delete or anonymize it so it can no longer identify individuals.

Sharing Your Information

We're selective about who gets access to your data. Here's the complete picture:

Service Providers

We work with trusted partners who help us deliver services—hosting providers, email systems, accounting software. These partners can only use your data to provide services to us, not for their own purposes.

All service providers sign data processing agreements that meet EU standards.

Legal Requirements

Sometimes the law requires us to share information with Bulgarian authorities—tax agencies, financial regulators, law enforcement with proper warrants. We comply with legal obligations while protecting your rights.

Business Transfers

If LogenBrainiac is sold or merged with another company, your data might be transferred. You'd be notified in advance, and the new owner would have to honor this privacy policy.

With Your Permission

We might ask to share information in other circumstances—like using a project as a case study (with details anonymized). This only happens with your explicit approval.

International Data Transfers

We're based in Bulgaria (part of the EU), which means your data generally stays within the European Economic Area where strong privacy laws apply.

If we ever need to transfer data outside the EEA—for example, if a crucial service provider is based elsewhere—we use approved safeguards like Standard Contractual Clauses or ensure the destination country has adequate protection recognized by the EU.

Currently, our infrastructure and key service providers are EU-based, so international transfers are minimal.

Children's Privacy

Our services are designed for businesses, not children. We don't knowingly collect information from anyone under 16 years old.

If we discover we've accidentally collected data from a child, we'll delete it immediately. If you believe we have information about a child, contact us right away.

Changes to This Policy

We review and update this policy periodically—usually when our practices change or laws are updated.

When we make significant changes, we'll notify active clients by email. The "Last Updated" date at the top of this page always reflects the current version.

Continuing to use our services after changes take effect means you accept the updated policy. If you don't agree with changes, contact us to discuss options.

Supervisory Authority

You have the right to lodge a complaint with Bulgaria's data protection authority if you believe we've mishandled your personal information.

The Commission for Personal Data Protection (CPDP) oversees privacy compliance in Bulgaria. You can reach them at:

That said, we'd appreciate the chance to address your concerns directly first. Most issues can be resolved through conversation.